NEPI Software Support

Comprehensive support solutions that keep your AI and automation projects on track.

Documentation

Tutorials

Videos

Support

NEPI SUPPORT Resources
Online Resources

Numurus maintains extensive NEPI documentation, tutorials, and videos libraries to help NEPI users and developers on their AI and automation project journeys. 

Get Support

Have a NEPI support subscription and need support beyond the resources above? You can open a support ticket here and get your questions and issues answered fast.

NEPI support plans

Numurus offers NEPI support plans that scale with your project needs.

User Support

$2K Per Year

Developer Support

$10k Per Year

Enterprise Support

Only Available for Enterprise Customers

$200 Per Hour

Frequently asked questions

Payment information can be be updated in the Subscriptions section. In your account portal, hover over your name in the top left corner and choose Account Management from the dropdown menu. Navigate to Subscriptions and click Update next to your membership information.

Users can change their password outside of your portal and while logged in. If you forget your password, use the Forget Password option on the account login page to create a new one. There is also a Change Password option at the bottom of your Account Management Home page.

In your account portal, hover over your name in the top left corner and choose Account Management from the dropdown menu. Navigate to Subscriptions and click Cancel next to your membership information.

For information on alternative payment methods to credit and debit contact accounting@numurus.com.